The right patient.Reached the right way.

One identity per patient, however many places you have met them -- and communication that reaches them on the channel they actually read.

What this gives you

One patient, one identity
A single master identity that survives across organisations and locations, with hospital numbers, national IDs and insurance identifiers mapped to it rather than replacing it.
Duplicates caught, not created
Probabilistic matching flags a likely duplicate at the moment of registration, with a confidence score you can tune and a merge that is fully auditable.
Found in seconds
Search by name, phone, national ID, hospital number, QR or barcode -- the walk-in at the door is retrievable before they have finished explaining.
Patients maintain themselves
Contact details, emergency contact, allergies and current medication kept current by the person who knows them. You verify rather than retype.
Reminders that arrive
In-app, SMS and email on the intervals you set, with delivery status, retry on failure and a reason when something does not land.
Preferences respected
Channel choice, quiet hours, opt-outs and frequency limits are honoured. Genuinely urgent alerts skip the batching queue rather than the patient's consent.

The patient's own portal -- appointments, documents, health summary and care team.
Every reminder, its channel, and whether it actually arrived.
If you do have an assistant, a workspace scoped to what they should touch.

Interface previews from the Competen Practice product design.

Each area is one part of the same product. Nothing here is a separate purchase.

We will walk through your appointment book, your follow-up problem and your front desk, and show you what changes.